Dear customer,

You are located in our online-retoure section for DHL- packages. You can assign a return consignment. Please note, that you can only assign a return consignment for post- packages. For bigger products, conveyed by forwarders, you have to assign a return consignment telephonically or via email. On the product-description page you can find information about the way each product will be conveyed and delivered (all products with a posthorn). Please indicate your order number and / or your customer-number. Then fill in the boxes with * and give the reason for a back sending, so we can process as fast as possible.  

Order-/ customer- number*:
First name*:
Street*/ house-number*:
Postcode*/ city*:
Reason for return consignment*:  not satisfied/ please money back
 damaged/ please send replacement
 damaged/ please money back
 other matters/ please indicate:
The fields marked with * are mandatory.